Detervic has renewed its ISO 9001:2008 quality certification, having successfully passed the audit and maintenance processes for this standard.
ISO 9001 is an international quality management standard applicable to any type of organisation in any sector or activity. It is based on the eight quality management principles, which are fundamental to good business management.
- Customer focus
- Leadership
- Involvement of people
- Process approach
- System approach to management.
- Continual improvement
- Factual approach to decision making
- Mutually beneficial supplier relationships
Key benefits:
- Demonstrates your commitment to quality and customer satisfaction
- Ensures that your products and services meet both customer requirements and applicable legal requirements
- Allows you to measure your progress towards continual improvement of the organisation's performance
- Helps improve your organisation's performance
What the renewal involves
Renewing the certification means that an independent certification body has audited our quality management system again and confirmed that it still meets the requirements of the standard. The audit reviews how processes are planned and controlled, from the receipt of raw materials through manufacturing, filling and dispatch, and how incidents and complaints are handled.
A long-standing commitment
Detervic, founded in 1990 in Vic (Barcelona), has worked with a quality management system certified to ISO 9001 since 1999. This renewal confirms a way of working that has been maintained over the years: documented procedures, quality checks in our own laboratory and regular review of results in order to keep improving.
What it means for our customers
- Products manufactured to consistent criteria, batch after batch.
- Traceability of the products we manufacture.
- An organised system for dealing with and resolving any incident.
- A continuous improvement process that is reviewed and audited externally.