Types of supplier
| Type | Strengths | Limitations |
|---|---|---|
| Specialist manufacturer | Consistent formulation, technical support, guaranteed stock | Possible minimum order |
| Multi-brand distributor | Variety, flexible orders | Less specialisation, intermediary margin |
| Cash & carry | Low price, immediate availability | Domestic products, zero support, poorer quality |
Critical criteria
- Actually manufactures (does not merely resell)
- Provides up-to-date technical data sheets and SDS
- Offers on-site technical service
- Guarantees stock in peak season
- Accepts an initial trial period
- Has references from similar customers
Warning signs
Price well below market
Probably a diluted or domestic product.
No technical data sheets available
Fails regulatory compliance and cannot be audited.
Long exclusivity with no trial period
Locks you in before the product has been validated.
No on-site technical support
You will be on your own whenever a problem arises.
Want to trial a specialist manufacturer?
Free no-obligation consultancy with an initial trial period.