Why this choice is critical at opening

When you open, you enter into a relationship that will last for years. Switching chemical supplier once the operation is live means recalibration, trials and possible quality issues during the transition. Better to choose well from day one.

Opening-specific criteria

  • ✓They visit you before you open (not just email over a catalogue)
  • ✓They offer a dosing system on loan
  • ✓They include initial training for your staff or for you
  • ✓They have a full range (not just detergent)
  • ✓They offer on-site technical support, not just a phone line
  • ✓They guarantee stock during peak season
  • ✓They have up-to-date technical and safety data sheets
  • ✓They accept an initial trial period

Warning signs to avoid

Price far below the market

Diluted products, poor quality, low concentration. A higher cost per wash.

No technical data sheets available

Falls short of regulatory requirements and cannot be audited.

No on-site technical support

When a problem arises, you will be on your own.

Long-term exclusivity without a trial period

Locks you in to a supplier that may not deliver.

Looking for a supplier for your opening?

Free technical visit, equipment on loan and zero commitment until compatibility is confirmed.